We want you to love your Wick Theory candle. If you're not completely satisfied, we're here to help.

Returns We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, unlit, and in its original packaging.

How to Initiate a Return To start a return, please contact us at [your email] with your order number and reason for return. Once your return is approved, we will provide instructions on how to send your item back.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

• Candles that have been lit or used
• Items not in their original condition
• Items returned after the 14-day window

Damaged or Defective Items If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will make it right.