How long will my order take to arrive?
Orders are processed within 1–2 business days. Standard shipping takes 3–7 business days, and express shipping takes 1–3 business days.
Do you ship internationally?
Yes, we ship to select countries. International delivery may take longer and could be subject to customs duties.
Can I return a candle if I don’t like it?
Due to hygiene and safety, returns are only accepted for damaged or defective products. Contact us within 48 hours of receiving your order.
How do I request an exchange?
Email our support team with your order number and issue, and we’ll assist you.
How should I burn my candle for the best experience?
Trim the wick to ¼ inch before each use, burn for 2–4 hours at a time, and keep the candle away from drafts.
How long do your candles burn?
Our 12 oz soy wax candles burn approximately 50 hours.
Can I reuse the jar?
Yes! Clean the jar after the candle is finished; it can be repurposed for storage or décor.
Are your candles made from natural ingredients?
Yes, all candles use soy wax, lead-free cotton wicks, and high-quality fragrance oils.
Are the candles safe for pets and children?
Always supervise burning candles. Keep out of reach of children and pets.
When will my order be processed?
All orders are processed within 1–2 business days. Weekend or holiday orders will be processed the next business day.